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Nicholas La Forest

Healthcare capital programs and operations executive

Greater Baltimore, Maryland · LaForestNicholas@gmail.com · https://www.linkedin.com/in/nicklaforest

Summary

Healthcare capital programs and operations executive with more than 15 years of leadership across academic medical centers, outpatient care and multi-site programs. Oversee capital programs including the $580M Stoler Center for Advanced Medicine, with oversight and reporting for a $65M+ annual portfolio. Former founder and CEO of a construction company with 20+ employees delivering 200+ projects a year.

Experience

Senior Project Manager / Project Executive (Owner's Representative), University of Maryland Medical System

2023–Present
  • Served as owner-side co-lead of the $580M Roslyn and Leonard Stoler Center for Advanced Medicine, a 14-story building on an active academic medical campus.
  • Provide oversight and reporting for a $65M+ annual capital portfolio of 40+ projects.
  • Delivered 92% of the projects and programs I've run at Maryland on or under budget.
  • Chaired the Stoler Facility Readiness Committee, coordinating commissioning, inspections, occupancy planning and staff readiness.
  • Support a $21M infrastructure modernization program across about 2 million SF of hospital space.
  • Coordinate teams of more than 30 internal and external people, and mentor project managers and assistant project managers.

Chief Executive Officer and Founder, Susquehanna Services

2019–2023
  • Founded and led a construction services company with 20+ employees, delivering 200+ projects a year for healthcare and commercial clients.
  • Grew the company 29% year over year, with about 35% net profit on most jobs.
  • Held full responsibility for P&L, sales, contracts, staffing, safety, quality and client relationships.
  • Delivered outpatient work across urgent care, primary care, dental and procedure settings.
  • Built company systems for estimating, purchasing, production tracking, closeout and warranty response.
  • Partnered with MainStreet, a venture-backed technology startup later known as Hoist, to develop a CRM, call center and lead generation platform for the construction industry.

Director of Operations and Systems, Floorco LLC / Flagship Global Sourcing

2016–2019
  • Led systems and operations across four divisions spanning distribution, sourcing and commercial work.
  • Supported multi-site programs for clients including Ford, Coach, Uber and Regus/Spaces.
  • Coordinated suppliers, logistics partners and installers across the Americas, Europe and Asia.
  • Reduced IT costs by 27%.
  • Built reporting, schedule visibility and issue escalation that gave leadership a clearer picture of performance.

Business Consultant and Founder, Independent Consulting

2014–Present
  • Advise small and mid-sized organizations on operations, technology and growth.
  • Served as interim CEO of a social media marketing company.
  • Led a strategy and rollout of a portable training room solution for a national standardized testing company.
  • Delivered a keynote to the Global Chamber, reaching 1,200+ participants from 45 countries.

Chief Executive Officer and Founder, Technicracy Event Production

2008–2015
  • Founded and led an audiovisual, lighting, staging and live event company with 16 employees.
  • Produced and supported programs for clients including Microsoft, Under Armour, Baltimore Business Journal and SmartCEO.
  • Expanded from event production into AV integration, installing systems in auditoriums, churches and meeting rooms.
  • Served two terms as president of my local BNI chapter.
  • Built a custom CRM and asset management system to track more than $250,000 in rental inventory.

Product Manager; Education and Training Manager; CAD Consultant, Vectorworks, Inc.

2005–2012
  • Led a team of five industry specialists across architecture, entertainment and landscape design.
  • Managed BIM and entertainment software products for U.S. and global markets.
  • Built a global, multi-language online student community that added 50,000+ users, with 20% converting to professional licenses after graduation.

Education

Executive MBA, University of Maryland, Robert H. Smith School of Business

2026

B.S., Architectural Building Engineering Technology, New England Institute of Technology

2005

Skills

Capital programs: Portfolio governance, capital planning, preconstruction, cost and schedule control, risk management, contracts, commissioning, activation

Healthcare environments: Occupied-campus construction, ICRA/ILSM, life safety, Joint Commission and CMS readiness, FGI, phased occupancy

Business leadership: P&L ownership, business development, team building, coaching, process design, executive reporting

Technology: e-Builder, Power BI, Smartsheet, Microsoft Project, SharePoint, CAD, BIM, Revit, Vectorworks, building and deploying AI-enabled applications

Professional affiliations

  • Member, American Society for Health Care Engineering (ASHE)
  • Member, American College of Healthcare Executives (ACHE)

Selected speaking

  • Mission Critical Facilities: How to Rebuild the Plane While It's Flying, A major hospital system, 2026
  • Leadership in a Technology World, American Society for Health Care Engineering (ASHE), 2025
  • Manufacturing: What Are the Future Global Trends?, Global Chamber, 2019
  • Global logistics for furniture, fixtures and equipment, from tracking items with video, photos and digital notes to crates that can be reused and recycled, NeoCon, Chicago, 2018