2014–Present · Independent Consulting
Stepping into other people's businesses to help them run better
The long version
The situation
Since 2014, I've advised small and mid-sized organizations that needed practical help with operations, technology and growth. Some were start-ups building accounting, staffing and customer service systems for the first time.
What I did
I served as interim CEO of a social media marketing company, putting new accounting and project management systems in place and building its business network. For a national standardized testing company, I led the strategy and rollout of a portable training room solution for emerging markets. I was also chosen as keynote speaker for the Global Chamber, speaking to more than 1,200 participants from 45 countries about future trends in manufacturing.
What I took from it
Coming in from outside teaches you to find the real problem quickly and to earn trust before you try to change anything.